Keep your product running smoothly — we've got your back.
Software requires ongoing investment to remain secure, performant, and compatible with evolving operating systems, browsers, and dependencies. Deferred maintenance accumulates as technical debt that eventually forces expensive rewrites. Techifive's product maintenance and SLA support plans prevent this through structured, proactive care.
Our Standard, Pro, and Enterprise tiers are designed for different risk profiles. Standard covers monthly dependency updates, quarterly security reviews, bug fix response within 48 hours, and a monthly health report. Pro adds 24-hour bug response, priority feature requests, proactive performance monitoring, and bi-weekly check-ins. Enterprise provides 4-hour critical incident response, a named senior engineer as your technical account manager, a dedicated Slack channel, and quarterly technology roadmap reviews.
We maintain products we built and products built by other teams. Our onboarding process includes a codebase audit to understand the existing architecture, identify deferred maintenance items, and establish a baseline for ongoing work. You receive transparent reporting on every change made, hours spent, and the backlog of outstanding items.
SLA-backed response commitments with financial penalties for breach — not best-efforts promises.
Monthly dependency updates tested in staging before production. No more critical CVEs sitting unpatched for months.
Monthly reports covering uptime, incidents, changes made, performance metrics, and upcoming maintenance.
Enterprise clients work with named engineers who know your codebase — not an anonymous support queue.
Codebase review, infrastructure assessment, and backlog of known issues documented before the retainer starts.
Monitoring dashboards, alerting, and SLA reporting infrastructure configured.
Monthly dependency updates, security patches, performance checks, and bug fix response per SLA tier.
Stakeholder report, backlog review, and roadmap discussion to align upcoming maintenance with business priorities.
Talk to our team. We'll scope your project, answer your questions, and give you an honest assessment — no sales pressure.
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